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Sample set stops with "Lost connection to Agilent 7697A Headspace Sampler" - WKB249627

Article number: 249627

SYMPTOMS

  • Sample set stops in between the sequence
  • Message center records "Lost connection to Agilent Headspace Sampler" error

ENVIRONMENT

  • Empower 3
  • ICF 
  • Agilent GC and HS

CAUSE

A momentary drop with the network

FIX or WORKAROUND

Configure the GC and Headspace with a network switch.

ADDITIONAL INFORMATION

See article WKB97285 on Headspace Sample preparation

id249627, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HEADSPACE, HS7697B, SUP

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