Empower and Alliance run sample sequence even when column heater/cooler is switched off - WKB242165
Article number: 242165
SYMPTOMS
- Column heater/cooler turned off and gives a column temperature hw fault (7) on screen
- Empower still runs sequence to completion
ENVIRONMENT
- Alliance HPLC System
- 2695 Separations Module
- 2695D Dissolution Separations Module
- 2795 Separations Module
- Alliance Series Column Heater/Cooler
CAUSE
Known Alliance/Empower issue
FIX or WORKAROUND
On the Alliance console, choose develop methods > edit default, scroll to the column heater, and choose the stop function in place of disable.
ADDITIONAL INFORMATION