Empower and Alliance run sample sequence even when column heater/cooler is switched off - WKB242165
Article number: 242165
SYMPTOMS
- Column heater/cooler turned off and gives a column temperature hw fault (7) on screen
- Empower still runs sequence to completion
ENVIRONMENT
- Alliance HPLC System
- 2695 Separations Module
- 2695D Dissolution Separations Module
- 2795 Separations Module
- Alliance Series Column Heater/Cooler
CAUSE
Known Alliance/Empower issue
FIX or WORKAROUND
On the Alliance console, choose develop methods > edit default, scroll to the column heater, and choose the stop function in place of disable.
ADDITIONAL INFORMATION
id242165, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2790XE, 2790XEUP, 2795E, 2795UP, 2795XE, A-10SSM