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Vial mismatch error with GC headspace and/or inabilty to alter running sample with headspace - WKB2419

Article number: 2419

SYMPTOMS

  • Vial mismatch error when starting sample set using GC headspace wizard

ENVIRONMENT

  • Empower Headspace Control Option

CAUSE

you need to ensure the vials injected in the sample set match the vial parameters for the headspace instrument method. This is true for any headspace models.

FIX or WORKAROUND

  1. example. If you have samples loaded in the sampler, vial locations 5 through 10. Check that the samples in sample set are inserted as 5 through 10 and also the instrument method for the headspace should have the vial range set 5 to 10
  2. Ensure your customer does not use alter running sample because of this exact reason

ADDITIONAL INFORMATION

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