Error "Bad loop option general failure" when running ACQUITY with Empower 3 - WKB239031
Article number: 239031
SYMPTOMS
- Error "Bad loop option general failure" when starting an injection
- No other error messages in the console logs
- No changes to loop size
- No changes to method
ENVIRONMENT
- Empower 3
- ACQUITY UPLC Sample Manager with ICS 1.73.4159, firmware 1.65.375
CAUSE
Corrupt instrument method
FIX or WORKAROUND
- Create and save a new instrument method.
- Reinject.
ADDITIONAL INFORMATION
WKB19649 Error: General Failure Bad Loop Option on ACQUITY I-Class SM-FL
id239031, UPBSMIVD, UPIBSM, UPIBSM+, UPIBSMIVD, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPLCCOLHTR, UPNBINARY, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPSMIVD, UPSMPMGR