FTN temperature setting fault - WKB236973

SYMPTOMS

• FTN temperature setting fault. Entered value is multiplied by 10
• No error messages
• Regional settings correct
• Other temperature settings not affected

ENVIRONMENT

• ACQUITY UPLC I-Class SM-FTN
• ACQUITY UPLC H-Class SM-FTN
• ACQUITY UPLC H-Class Bio SM-FTN
• Empower Enterprise 

CAUSE

Corrupt driver installation on LAC/E

FIX or WORKAROUND

Reinstall the driver pack on the LAC/E.

ADDITIONAL INFORMATION