What does the Empower error "Data being acquired, problem reading data file" mean? - WKB234750
Article number: 234750
SYMPTOMS
- Immediate error in the Review window when starting the run: "Data being acquired, problem reading data file"
- Another error in the Review window: "No data acquired"
- Message Center error example: "Lost connection to Agilent 7890A"
ENVIRONMENT
- Empower 3 FR5 SR4 Enterprise
- Alliance HPLC System
- 2695 Separations Module
CAUSE
Lost Ethernet connectivity between the instrument LAN and the instrument
FIX or WORKAROUND
Reestablish connectivity.
ADDITIONAL INFORMATION
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