What does the Empower error "Data being acquired, problem reading data file" mean? - WKB234750
Article number: 234750
SYMPTOMS
- Immediate error in the Review window when starting the run: "Data being acquired, problem reading data file"
- Another error in the Review window: "No data acquired"
- Message Center error example: "Lost connection to Agilent 7890A"
ENVIRONMENT
- Empower 3 FR5 SR4 Enterprise
- Alliance HPLC System
- 2695 Separations Module
CAUSE
Lost Ethernet connectivity between the instrument LAN and the instrument
FIX or WORKAROUND
Reestablish connectivity.
ADDITIONAL INFORMATION
id234750, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM