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Cannot import PDA library into Empower 3 Feature Release 5 or later; the message "An error occured while importing" appears - WKB227761

Article number: 227761

SYMPTOMS

  • Cannot import PDA libraries from Empower 3 FR2 to FR5 or later

ENVIRONMENT

  • Empower 3 Feature Release 5

CAUSE

Regional settings are incorrect compared with previous.

FIX or WORKAROUND

Verify the regional settings and correct them. The importing spectra may be coming from a site that has different regional settings than the destination site computer's regional settings. 

ADDITIONAL INFORMATION

CRI-3759 was raised.

id227761, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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