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"Unable to locate the processing server" error when processing a sample set in Empower - WKB22601

Article number: 22601

SYMPTOMS

  • "Unable to locate the processing server error, ProcMon exiting" error when processing a sample set in Empower
  • Error occurs when processing one sample set in the project; all other sample sets process correctly
  • All users experience the same error

ENVIRONMENT

  • Empower 3 Enterprise

CAUSE

Corrupt processing method

FIX or WORKAROUND

Create a new processing method and reprocess the sample set.

ADDITIONAL INFORMATION

 

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