Agilent GC tray is not visible on the Agilent Control Panel in the Empower Run Sample window - WKB225860
Article number: 225860
SYMPTOMS
- Agilent GC tray is not visible on the Agilent Control Panel in the Empower Run Sample window
- Can see the tray in Lab Advisor
ENVIRONMENT
- Empower 3 Enterprise
- Feature Release 5
- Service Release 4
- Agilent ICF 3.3
- 6890N GC
- Tray 7683B
CAUSE
"Prep Run on Manual Request" is selected and the tray information is not specified.
FIX or WORKAROUND
Clear the "Prep Run on Manual Request" selection and specify the tray information.
ADDITIONAL INFORMATION
id225860, 6890A/+GC, 6890N GC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP