Missing instrument control panel in Run Samples window for Agilent LC systems on Empower - WKB225790
Article number: 225790
SYMPTOMS
- Missing instrument control panel in Run Samples window for Agilent LC systems on Empower
- iPv6 disabled
- Antivirus disabled
- Agilent ICF upgraded from 3.3 to 3.4
ENVIRONMENT
- Empower 3 Enterprise
- Feature Release 4
- Windows 10
- Agilent ICF 3.4
- Citrix
CAUSE
Unknown
FIX or WORKAROUND
Upgrade to Agilent ICF 3.5 and all control panels are viewable in Run Samples window.
ADDITIONAL INFORMATION
id225790,