Empower Sample Weight Importer cannot save device information - WKB225485
Article number: 225485
SYMPTOMS
- Empower Sample Weight Importer cannot save device information
ENVIRONMENT
- Empower 3
- Empower Sample Weight Importer
- Citrix
- Domain users
CAUSE
The end-user lacks permissions.
FIX or WORKAROUND
Change the privileges on the config file or files to allow the Domain Users group to read and write to SWI config files.
OR
Run the SWI tool with the Run as Administrator option.
ADDITIONAL INFORMATION
id225485, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP