e-SAT/IN WinSock error: (12) An instruction of Request Exclusive has failed - WKB222815

SYMPTOMS

• Instrument Failure eSATIN#F18EST1182
• Instrument Failure eSATIN#F18EST1182: (5) The socket failed while waiting for incoming data with the following error code. WinSock Error #0
• Instrument Failure eSATIN#F18EST1182: (6) A failure occurred in reading the reply from Get Data within is Data Available.
• Instrument Failure eSATIN#F18EST1182: (9) An attempt to open a communication path with the instrument has failed with error code. WinSock Error #10060
• Instrument Failure eSATIN#F18EST1182: (10) An instruction of Stop has failed to be sent.
• Instrument Failure eSATIN#F18EST1182: (11) Sending information to the instrument failed with error code: WinSock Error # 10057
• WinSock Error: (12) An instruction of Request Exclusive has failed.

ENVIRONMENT

• Empower
• Windows 10
• e-SAT/IN module
• Direct Ethernet connection

CAUSE

Undetermined, but there are no issues on Windows 7, only with Windows 10.

FIX or WORKAROUND

Use an Ethernet switch to connect e-SAT/IN to the LACE.

ADDITIONAL INFORMATION