Aborting the monitor function does not return Agilent 7890B GC instrument status back to Idle in Empower - WKB208125
Article number: 208125
SYMPTOMS
- Aborting the monitor function does not return Agilent GC instrument status back to Idle
- After abort, Empower status goes "System Idle", whereas Empower Run icon is not enabled back.
- The issue is reproducible only on 7890B.
ENVIRONMENT
- Empower 3 Enterprise
- Agilent Instrument Control Framework (ICF SL v3.5)
- Agilent 7890B
CAUSE
The 7890B instrument status does not return back to Idle.
FIX or WORKAROUND
- Press the stop key on the GC front panel. This action will be recorded in the Empower message center as "The run was stopped by the instrument's stop button" or
- Reboot the LAC/E/acquisition client to get the instrument status back to Idle.
ADDITIONAL INFORMATION
CRI-3832
id208125, 7890 GC, 7890 GCDET, 7890BGC