In Empower, Run Sample shows "Agilent LC Instrument Failure"; console status shows "Injection Running" - WKB205494
Article number: 205494
SYMPTOMS
Running a sample set, Run Sample window shows "Agilent LC Instrument Failure", and status in console shows "Injection Running"
ENVIRONMENT
- Empower 3
- Agilent ICF
CAUSE
Due to intermittent disconnection of the network and very quick reconnection, this ad hoc run issue appears.
FIX or WORKAROUND
As of now, none
ADDITIONAL INFORMATION
Issue CRI-3575
Agilent defect ICC-52
id205494, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP