Empower - Data buffering on all LAC/E - WKB203101
Article number: 203101
SYMPTOMS
- Raw data are not sent to the Empower server
- No new channels in Empower project
- Raw Data Share is valid
- Failed to recover datafile in the Empower message center
- Manual recover is working (instrumentserver -recover)
ENVIRONMENT
- Empower 3 Enterprise
CAUSE
On the Empower raw data server, user groups are missing from the Windows "Users" group:
NT AUTHORITY\Authenticated Users
NT AUTHORITY\INTERACTIVE
FIX or WORKAROUND
Add again the NT AUTHORITY\Authenticated Users and NT AUTHORITY\INTERACTIVE members to the Windows user group "Users" of the Empower raw data server.
ADDITIONAL INFORMATION
id203101, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP