Unable to put a disconnected system offline in Empower 3 - WKB19910
Article number: 19910
SYMPTOMS
- When attempting to put a disconnected system offline in Empower, a message appears: "The selected system XXXXX is no longer present on the node". The system is no longer available and cannot be connected.
ENVIRONMENT
- Empower 3
CAUSE
Data files are in the "instrumentserver" folder, stuck on the LAC/E.
FIX or WORKAROUND
Remove the data files associated with the system from the "instrumentserver" folder.
ADDITIONAL INFORMATION
id19910, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP