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Message center icon does not appear - WKB193805

Article number: 193805

SYMPTOMS

  • When publishing Empower 3 in Windows2008 TSE server using RemoteAPP (not publishing Desktop), the message center does not show up
  • The message center icon does not appear in the task bar (next to the Windows clock)

ENVIRONMENT

  • Empower 3 FR2
  • Terminal server
  • User connected to published

CAUSE

Terminal server is an option not supported for the remote use of Empower, so it is not completely configured or tested to this use.

FIX or WORKAROUND

For the Empower Message Center to show up in the tool bar in the lower-right corner of the desktop (close to the Clock), you must add this Registry Key:

Key = (HKLM/HKCU) SYSTEM\\CurrentControlSet\\Control\\Terminal Server; ValueName = RailShowAllNotifyIcons; type reg_dword; value = 1

ADDITIONAL INFORMATION

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