Skip to main content
Waters

Intermittent loss of communications with 2695 Separations Module - WKB192569

Article number: 192569

SYMPTOMS

  •  Unable to begin another thread error
  •  Fails to start application error
  •  Requires PC reboot after communication loss

ENVIRONMENT

  • 2695 Separations Module
  • Empower 3 Personal

CAUSE

Instrument LAN and corporate IP both start with 192.168.XX....

FIX or WORKAROUND

 Use alternative IP for instrument LAN.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.