Skip to main content
Waters

Intermittent loss of communications with 2695 Separations Module - WKB192569

Article number: 192569

SYMPTOMS

  •  Unable to begin another thread error
  •  Fails to start application error
  •  Requires PC reboot after communication loss

ENVIRONMENT

  • 2695 Separations Module
  • Empower 3 Personal

CAUSE

Instrument LAN and corporate IP both start with 192.168.XX....

FIX or WORKAROUND

 Use alternative IP for instrument LAN.

ADDITIONAL INFORMATION

 

id192569, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.