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"Instrument failure" when Empower user aborts baseline monitor - WKB192470

Article number: 192470

SYMPTOMS

  • Instrument failure when user aborts baseline monitor; the "Instrument failure" error message appears in message center:
  • clipboard_e20b7d8cce089a5706a44d9b968c38c68.png

ENVIRONMENT

  • Empower 3 FR3 HF1
  • Empower 3 FR5 SR5

CAUSE

Unknown

FIX or WORKAROUND

No action required. The instrument failure message can be ignored and the system used as normal or add an equilibrate function in the sample set as needed to prepare the system.

ADDITIONAL INFORMATION

This issue is documented as CRI-3219.

We are unable to see this behavior in Empower 3.8.0 and Empower 3.8.1.

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