- Resetting the module in Communication failure with 2489 in Empower run samples does not resolve issue
- 2489 is listed as "OK? No" on the Instruments tab in node properties
- DHCP populates with the 2489 IP address and MAC address; Type and Name are blank
- No antivirus running and the firewall is disabled
- Restarting the system and the computer does not resolve the issue
- Rebuilding DHCP does not resolve the issue
- Empower 3
- 2489 Dual-Wavelength Absorbance Detector
- Windows 2007
- Configuration #15 LAC/E32 Acquisition Server
- PCI BUS/LAC/E board installed
Incorrect BUS/LAC/E Driver start type
FIX or WORKAROUND
- Run C:\Empower\BuslaceDrivers64\SetBuslaceSvcStartType.bat.
- Reboot the LAC/E32.