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Date Acquired is incorrect for one injection of an Empower sample set - WKB191661

Article number: 191661

SYMPTOMS

  • The Date Acquired value for an Empower injection is incorrect (out of order)
  • No evidence of buffering

ENVIRONMENT

  • Empower

CAUSE

The clock on the server hosting the Empower Oracle database changed as a result of misconfigured NTP settings.

FIX or WORKAROUND

Ensure that the server hosting the Empower Oracle database maintains stable time.

ADDITIONAL INFORMATION

 

id191661, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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