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Acquisition run time stops before the injection is complete with 7890B GC and 7697A Headspace using Empower - WKB16705

Article number: 16705

SYMPTOMS

  • Acquisition run time in Empower stops before each injection is complete with 7890B GC and 7697A Headspace
  • The sample set proceeds to the next injection with no error messages or failures 
  • The channels associated with the injections have data
  • GC oven time matches the cycle time of the headspace
  • Run Time in Sample set matches method

ENVIRONMENT

  • Empower 3 Feature Release 3
  • 7890B GC
  • 7697A Headspace
  • GC driver 2.6
  • Headspace Control Option 3.0

CAUSE

There is a defect for this behavior: PCS 55142.

FIX or WORKAROUND

  1. None. Resolution fixed in ICF v3.0 driver.

ADDITIONAL INFORMATION

 

 

id16705, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HEADSPACE, HS7697B, SUP

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