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Acquisition run time in Empower stops before the injection is complete with 7890B GC and 7697A Headspace - WKB16705

Article number: 16705

SYMPTOMS

  • Acquisition run time in Empower stops before each injection is complete with 7890B GC and 7697A Headspace
  • The sample set proceeds to the next injection with no error messages or failures 
  • The channels associated with the injections have data
  • GC oven time matches the cycle time of the headspace
  • Run Time in Sample set matches method

ENVIRONMENT

  • Empower 3 Feature Release 3
  • 7890B GC
  • 7697A Headspace
  • GC driver 2.6
  • Headspace Control Option 3.0

CAUSE

There is a defect for this behavior: PCS 55142.

FIX or WORKAROUND

  1. None. Resolution fixed in ICF v3.0 driver.

ADDITIONAL INFORMATION

 

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