"Preparing for injection" status when trying to run an injection on the 6890 GC and G1888 headspace using Empower - WKB16119
Article number: 16119
SYMPTOMS
- "Preparing for injection" status when trying to run an injection with a 6890 GC and G1888 headspace
- G1888 Headspace consistently says "Ready"
- GC oven time and Headspace cycle time match
ENVIRONMENT
- Empower 3 Feature Release 2
- Client Server Environment
- 6890 GC
- G1888 Headspace
CAUSE
Unknown.
FIX or WORKAROUND
- Recreate the system and create the instrument method from scratch.
ADDITIONAL INFORMATION
Same issue may happen with a 2695 / 2998 / WFCIII system. 2695 front panel display switches from Remote to Idle when it fails to move to next injection.
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