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Error: You cannot bring system "...." online. There are currently 1 systems online only 1 systems are licensed to be online simultaneously - WKB16066

Article number: 16066

SYMPTOMS

  • Error observed when opening run window in Empower:
    • You cannot bring system "H-Class_ELSD" online. There are currently 1 systems online only 1 systems are licensed to be online simultaneously"

ENVIRONMENT

  • Empower 3 personal
  • Multi-detector system, so three systems are created in Empower:
    • H-Class_PDA_ELSD
    • H-Class_PDA
    • H-Class_ELSD

CAUSE

The dual detector system was online.

FIX or WORKAROUND

  1. Go to the configuration manager.
  2. Take the dual detector system offline.
  3. Bring the desired single detector system online.

ADDITIONAL INFORMATION

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