Agilent GC 6890 sample set stops after first injection using Empower - WKB15706
Article number: 15706
SYMPTOMS
- After upgrading ICS driver for GC 6850 to 1.40, sample set stops after first injection, and cannot make multi-vial injections
- The first movement to V1 works and injects, but movement to V2 fails
- Error message: "GC setup failed, Instrument Failure, Inlet: Invalid Command"
ENVIRONMENT
- Empower
- Agilent GC 6890
- Agilent 6850 Instrument Control Software Version 1.40
CAUSE
See PCS 55181.
FIX or WORKAROUND
Upgrade to firmware version A.06.02 minimum.
ADDITIONAL INFORMATION
For Agilent GC 6890 with RS-232 control, recommend to upgrade to firmware version A.03.07. This has not been confirmed to workaround this issue, but suspect it will.
id15706, 6890A/+GC, 6890N GC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP