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Agilent GC 6890 sample set stops after first injection using Empower - WKB15706

Article number: 15706

SYMPTOMS

  • After upgrading ICS driver for GC 6850 to 1.40, sample set stops after first injection, and cannot make multi-vial injections
  • The first movement to V1 works and injects, but movement to V2 fails
  • Error message: "GC setup failed, Instrument Failure, Inlet: Invalid Command"

ENVIRONMENT

CAUSE

 See PCS 55181.

FIX or WORKAROUND

Upgrade to firmware version A.06.02 minimum.

ADDITIONAL INFORMATION

For Agilent GC 6890 with RS-232 control, recommend to upgrade to firmware version A.03.07.  This has not been confirmed to workaround this issue, but suspect it will.

id15706, 6890A/+GC, 6890N GC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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