- When clicking on Run Samples and selecting system, the error "COM Fatal error" appears
- Node properties show instrument status "No" for GC and headspace
- No changes to DCOM or any Windows settings
- Issue involves only one LAC/E
- Empower 3 Feature Release 1 (FR1) - client server
- Agilent 7890A
- Agilent 7697A headspace
Loss of instrument connection
FIX or WORKAROUND
- Remove the 7890A and the 7697A from the DHCP server window.
- Shut down the LAC/E and the system.
- Power-up the LAC/E.
- Power-up the system.