How to disable the "Service date for ACQ-BSM has reached. You will not be able to use it until it's been serviced" message that appears when accessing the ACQUITY console - WKB13755
Article number: 13755
OBJECTIVE or GOAL
Disable the "Service date for ACQ-BSM has reached. You will not be able to use it until it's been serviced" message that appears when accessing the ACQUITY console.
ENVIRONMENT
- ACQUITY BSM
- Empower
PROCEDURE
- Log in to Empower and go to Configuration Manager.
- Open Node Properties and go to the Instruments tab.
- Delete the date listed for the BSM under "next service due date".
- Click OK. (You should now be able to access the ACQUITY console with no error messages.)
ADDITIONAL INFORMATION
Note: This message appears if you placed a next service due date in the Instruments tab of Node Properties.
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