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Empower client error: Could not connect to requested node - WKB13273

Article number: 13273

SYMPTOMS

  • Empower 3 client showed this error when viewing node properties on the Empower server

ENVIRONMENT

  • Empower 3

CAUSE

The Empower client PC was not logged in to the domain.

FIX or WORKAROUND

  1. Log out of Windows on the  Empower client.
  2. Log in to the domain instead of using a local user account.
  3. Log in to Empower.

ADDITIONAL INFORMATION

 

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