Error: Ignored existing but unknown elements in the downloaded method. The method might be created with driver version newer than A.02.06 SI 363.05 - WKB13240
Article number: 13240
SYMPTOMS
- Error message seen in Empower Message Center: "Ignored existing but unknown elements in the downloaded method. The method might be created with driver version newer than A.02.06 SI 363.05"
ENVIRONMENT
- Empower 2
- Empower 3
- Agilent ICF Support v2.2
CAUSE
The versions of Agilent Instrument Control Framework and Agilent Instrument Framework - LC Drivers are newer on the Empower client than on the node where the instrument is installed.
FIX or WORKAROUND
- On the node where the instrument is installed, update the Agilent ICF Support, Agilent Instrument Control Framework, and Agilent Instrument Control Framework - LC Drivers packages.
ADDITIONAL INFORMATION
id13240, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP