Skip to main content
Waters

Acquisition stops after data recovery from buffering - WKB13051

Article number: 13051

SYMPTOMS

  • After LAC/E leaves buffering mode and buffered data recovery completes, acquisition stops.

ENVIRONMENT

  • Empower 3 FR3 and below

CAUSE

  • PCS 54973 - vulnerability in the instrumentserver.exe application identified where, under certain circumstances, a setup timeout is prematurely triggered

FIX or WORKAROUND

  • Fixed in Empower 3 Feature Release 3 Hotfix 1 and above

ADDITIONAL INFORMATION

Not able to find a solution? Click here to request help.