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General failure on ACQUITY UPLC Column Manager - WKB124679

Article number: 124679

SYMPTOMS

  • Running injection, get General Failure on ACQUITY UPLC Column Manager (CM)

ENVIRONMENT

  • ACQUITY UPLC Column Manager
  • UPLC H-Class
  • MassLynx
  • Empower

CAUSE

Long time since reboot of PC or LAC/E

FIX or WORKAROUND

  1. Delete all modules from DHCP.
  2. Restart the PC.
  3. Restart modules.
  4. Rerun injection.

ADDITIONAL INFORMATION

 

id124679, UPCMIVD, UPCOLMGR, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

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