General failure on ACQUITY UPLC Column Manager - WKB124679
Article number: 124679
SYMPTOMS
- Running injection, get General Failure on ACQUITY UPLC Column Manager (CM)
ENVIRONMENT
- ACQUITY UPLC Column Manager
- UPLC H-Class
- MassLynx
- Empower
CAUSE
Long time since reboot of PC or LAC/E
FIX or WORKAROUND
- Delete all modules from DHCP.
- Restart the PC.
- Restart modules.
- Rerun injection.
ADDITIONAL INFORMATION
id124679, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, MLYNX, MLYNXV41, SUP, SUPMM, UPCMIVD, UPCOLMGR, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO