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Error: "Agilent LC Setup has failed, due to discrepancies between method configuration and on-line instrument configuration." observed in Empower - WKB12279

Article number: 12279

SYMPTOMS

  • Error : "Agilent LC Setup has failed, due to discrepancies between method configuration and on-line instrument configuration."

  • Error: Agilent LC Communication: A Configuration Change Event has been reported. An instrument has been removed or added to the current system. It is recommended that you Re-Identify your system to detect the new configuration."

ENVIRONMENT

  • Empower 2
  • Empower 3
  • Agilent LC Control Software v1.06.1007
  • A1100 firmware vA.06.04
  • System is defined as A1100

CAUSE

PCS# 47944

FIX or WORKAROUND

Move to instrument control using Agilent Instrument Control Framework (ICF), and define systems as an AgilentLC instead of A1100.

  • Minimum ICF is v2.13

ADDITIONAL INFORMATION

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