Empower 3 Enterprise shows "System Idle - Instrument failure" in Run Samples window - WKB118379

SYMPTOMS

• System component (PDA detector) is not visible in the Run Samples window
• Connection of PDA displays as "ok? No" in node properties (Instruments tab)
• "System Idle - Instrument failure" appears on the bottom of the Run Samples window

ENVIRONMENT

• Empower 3 Enterprise

CAUSE

Interrupted or failed connection to PDA

FIX or WORKAROUND

1. Power-down system components.
2. Reboot the LAC/E.
3. Restart the client and verify communication with the LAC/E.
4. Turn on system components.
5. Verify connection with all system components in node properties (Instruments tab) and in Run Samples.

ADDITIONAL INFORMATION