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Can you set Empower to use a different LDAP parameter for the Empower username, other than UPN? - WKB11771

Article number: 11771

ENVIRONMENT

  • Empower 3

ANSWER

Empower 3 uses the UPN prefix for the Empower username by default.

For example, if the UPN is jsmith@company.com, you can create the Empower username as jsmith in Empower 3.

ADDITIONAL INFORMATION

To work around this issue, create the Empower user account as a local account using the desired Empower username. Change the local Empower account to an LDAP account, and associate the appropriate UPN with the Empower user account.

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