Skip to main content
Waters

Error: "Data missing" in the injection review window for new and old projects and all users - WKB11655

Article number: 11655

SYMPTOMS

  • "Data missing" error in the injection review window for new and old projects 
  • Same issue with all users
  • In Empower > Configuration Manager > View > Manage RawData files > Test share fails

ENVIRONMENT

  • Empower 3 Feature Release 3
  • Citrix - client server

CAUSE

Windows security update removed the Projects, Network share path.

FIX or WORKAROUND

  1. Log into Empower > Configuration Manager > View > Click Manage RawData files and make note of the path.
  2. Open the drive where the raw is stored.
  3. Click Project and right-click project properties.
  4. Click the Sharing tab and add the path.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.