Installation manuals are missing from the Hitachi Driver Pack 11 download - WKB112904

SYMPTOMS

• No installation manuals are included in the download from Waters.com (https://www.waters.com/waters/support.htm?lid=135072852&type=DWNL)
• Customer is uncertain how to install the Hitachi drivers for Empower

ENVIRONMENT

• Empower 3
• Hitachi Driver Pack 11 

CAUSE

The installation manuals are not present in the download and were not included in the posting to waters.com. CRI-2577 has been opened to document this issue and request a change to the posting.

FIX or WORKAROUND

The English installation manuals are attached:

891-9603-004_L-2000_Driver_for_Empower3_Instruction_Manual_(Installation)E.pdf

892-9903-007_CM_CM_Driver_for_Empower3_Instruction_Manual_(Installation)E.pdf

Use these directories:

889-8610-04_ChromasterUltra_Rs_Driver_for_Empower3

891-8610-04_L-2000_Driver_for_Empower3

892-8610-06_Chromaster_Driver_for_Empower3

 

The Japanese installation manuals attached:

891-9604-004a_L-2000_Driver_for_Empower3_Instruction_Manual_(Installation)J.pdf

892-9904-008a_CM_CMU_Driver_for_Empower3_Instruction_Manual_(Installation)J.pdf

Use these directories:

889-8410-05_Hitachi_ChromasterUltra_Rs_Driver_for_Empower3

891-8410-05_Hitachi_L-2000_Driver_for_Empower3

892-8410-06_Hitachi_Chromaster_Driver_for_Empower3

ADDITIONAL INFORMATION