What does a "CAN" error mean in the Empower message center? - WKB1114
Article number: 1114
ENVIRONMENT
- Empower
- Agilent
ANSWER
A "CAN"-related error can be a bit generic if Agilent instruments are involved. The Empower message center will report this error for many types of Agilent LC failures. It could be an issue with a particular instrument, the CAN cable itself, or a bad connection. If applicable, connect a handheld controller directly to the instrument and contact Agilent.
ADDITIONAL INFORMATION
id1114, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP