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Empower Error message in report method “Unable to load instrument setup information for ACQ-FTN”. - WKB11131

Article number: 11131

SYMPTOMS

  • Error message in report like 
    • unable to load instrument setup information for ACQ-FTN
    • unable to load instrument setup information for ACQ-QSM

Error- FTN.JPG

ENVIRONMENT

  • Empower
  • ACQUITY FTN
  • Driver Pack 4 SR1
  • Report Publisher

CAUSE

PCS 48881

FIX or WORKAROUND

Work-around is to create a new instrument method.

ADDITIONAL INFORMATION


id11131, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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