Skip to main content
Waters

Empower Error message in report method “Unable to load instrument setup information for ACQ-FTN”. - WKB11131

Article number: 11131

SYMPTOMS

  • Error message in report like 
    • unable to load instrument setup information for ACQ-FTN
    • unable to load instrument setup information for ACQ-QSM

ENVIRONMENT

  • Empower
  • ACQUITY FTN
  • Driver Pack 4 SR1
  • Report Publisher

CAUSE

PCS 48881

FIX or WORKAROUND

Work-around is to create a new instrument method.

ADDITIONAL INFORMATION

Not able to find a solution? Click here to request help.