- Some channels show a "data missing" message in review, instead of the chromatogram
- Empower 3
- Agilent 6850 Instrument Control Software Version 1.30
PCS 49685: Previously, the 6850 GC did not send data to Empower software (approximately one injection out of 200). When this occurred, the affected injection was displayed in the Review application with a "Data Missing" label. Now, the 6850 GC correctly sends data to Empower software.
FIX or WORKAROUND
Upgrade Agilent 6850 Instrument Control Software to Version 1.40.
See WKB62833 on Split injection technique
See WKB62831 on Splitless injection technique
See WKB62933 on PTV injection technique