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Agilent chromatogram ends before specified runtime - WKB110467

Article number: 110467

SYMPTOMS

  • Chromatogram ends before specified runtime
  • Chromatogram starts after run time is started
  • Short runtime
  • No changes to the instrument method
  • Run does not abort

ENVIRONMENT

  • Agilent Instrument Control Framework v2.2, v3.0, v3.2, v3.3, v3.5.1, and v3.6
  • Agilent LC
  • Agilent GC 

CAUSE

Behaviour due to driver.

FIX or WORKAROUND

The Short Run Time issue reported prior to ICF SL 3.6 . It is fixed in ICF Support Layer 3.7.01

 

ADDITIONAL INFORMATION

Defect CRI-4221, CRI-5924, CRI-5977, PCS 55022 and 55142

id110467, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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