Skip to main content
Waters

Purity information missing for Peak Purity PDA data in Empower - WKB10856

Article number: 10856

SYMPTOMS

  • In a report method, the PDA peak purity plot and PDA result table are blank and missing information regarding purity, such as purity angle and threshold
  • In review, peak purity columns missing from the Review Main Window table
  • 3D data missing from results 
  • Reprocessing the sample set does not resolve the issue 
  • Creating a process only sample set and reprocessing does not resolve the issue 

ENVIRONMENT

  • Empower 

CAUSE

"Save PDA extracted channels" is selected in the method set used to process. Save PDA extracted channels saves 2D channels from 3D chromatograms. Processing occurs on the 2D extracted channel. 3D processing is not performed. 

clipboard_ef94045d12974e4f67784f9fc95a1bad0.png

FIX or WORKAROUND

  1. Uncheck "Save PDA Extracted Channels" from Method Set, and save.
  2. Process 3D channels from the original sample set instead of processing the whole sample set.

Purity information populates. 

ADDITIONAL INFORMATION


id10856, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.