No results produced after batch processing a sample set in Empower 3 - WKB10156
Article number: 10156
SYMPTOMS
- After batch processing a sample set, no generation of new results
- Tablespace has over 50 MB free
- Issue occurs for multiple processing methods
- In alter sample, all injections are set to "Don't Process or Report"
ENVIRONMENT
- Empower 3
CAUSE
In the Alter Sample window, there is no calibrate or quantitate line at the end of the sample set.
FIX or WORKAROUND
- Add a line for calibrate and a line for quantitate at the end of the sample set.
- Reprocess the sample set.
ADDITIONAL INFORMATION
If Custom Fields are involved add "summarize custom fields" or no results will populate for these
id10156, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP