MFC application error when opening Empower Quick Start - WKB10120

SYMPTOMS

• "MFC application error stop working" occurs when opening Empower Quick Start.

• "Remote procedure call failed" error may also be observed.

• Possible to open with other project.

ENVIRONMENT

• Empower 3

CAUSE

Corrupt user preference.

FIX or WORKAROUND

1. Log on to Empower with professional mode.
2. Open configuration manager.
3. View Menu > Copy Preferences...
4. Copy preference from normal user and project.

ADDITIONAL INFORMATION