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Arc 2998 PDA control panel information is not visible in Empower Run Samples when using dual-port network card - WKB101162

Article number: 101162

SYMPTOMS

  • Arc 2998 PDA control panel information is not visible in Empower Run Samples when using dual-port network card
  • 2998 PDA visible and controllable in ACQUITY console
  • Empower Node properties > Instruments shows 2998 as not present (OK? = No)
  • IP addresses on DHCP tab are all unique
  • All other modules, including H-Class ACQUITY PDA, are present

ENVIRONMENT

  • Empower 3 FR4

CAUSE

Unknown

FIX or WORKAROUND

Reboot the stand-alone PC.

ADDITIONAL INFORMATION

 

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