Arc 2998 PDA control panel information is not visible in Empower Run Samples when using dual-port network card - WKB101162
Article number: 101162
SYMPTOMS
- Arc 2998 PDA control panel information is not visible in Empower Run Samples when using dual-port network card
- 2998 PDA visible and controllable in ACQUITY console
- Empower Node properties > Instruments shows 2998 as not present (OK? = No)
- IP addresses on DHCP tab are all unique
- All other modules, including H-Class ACQUITY PDA, are present
ENVIRONMENT
- Empower 3 FR4
CAUSE
Unknown
FIX or WORKAROUND
Reboot the stand-alone PC.
ADDITIONAL INFORMATION
id101162, 2998, 2998B, 2998SFC, A-10PDA, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARQSM, UPARSMFTN, UPPDAARCB