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The arm of the 2767 Sample Manager comes to a sudden stop - WKB52363

Article number: 52363

SYMPTOMS

  • The arm of the 2767 Sample Manager comes to a sudden stop
  • A reboot resets the system, but the issue returns shortly thereafter

ENVIRONMENT

  • 2767 Sample Manager
  • Autopurification
  • MassLynx

CAUSE

Dirty rails

 

FIX or WORKAROUND

  1. Power-off the 2767 and clean the arms with a lint-free wipe. 
  2. Power-on the 2767 and test for proper operation.

ADDITIONAL INFORMATION

 

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