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Waters

Poor signal from QDa on a SFC Prep 100 - WKB199972

Article number: 199972

SYMPTOMS

  • Poor signal on QDa, but PDA peaks are as expected
  • Makeup pump pressure is low, fluctuates and occasionally drops to 0 psi

ENVIRONMENT

  • SFC Prep 100
  • 515 HPLC Pump
  • ACQUITY QDa Mass Detector

CAUSE

No flow coming out of the makeup pump

FIX or WORKAROUND

Ensure that the makeup pump is running. Prime/purge and/or service the makeup pump as needed.

ADDITIONAL INFORMATION

 

id199972, 515, QDA, SFC100C3, SFC100MD

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