COM Fatal Error - Agilent 7890 GC with Agilent G3520 - WKB775
Article number: 775
SYMPTOMS
- When scanning for instruments, you encounter a COM fatal error.
ENVIRONMENT
- Empower 3 SR2
- Agilent 7890 Gas Chromatograph (GC)
- Waters Agilent 7890 GC Instrument Control Software (ICS) v2.5
- Agilent G3520 Transfer Line
CAUSE
Control of the Agilent G3520 is not supported with Waters Agilent 7890 GC ICS v2.5.
FIX or WORKAROUND
- Upgrade to Waters Agilent 7890 GC ICS v2.6.
ADDITIONAL INFORMATION
Agilent 7890 Instrument Control Software Version 2.6
Agilent 7890 GC Instrument Control Software Version 2.6 Release Notes
id775, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP