COM Fatal Error - Agilent 7890 GC with Agilent G3520 - WKB775
Article number: 775
SYMPTOMS
- When scanning for instruments, you encounter a COM fatal error.
ENVIRONMENT
- Empower 3 SR2
- Agilent 7890 Gas Chromatograph (GC)
- Waters Agilent 7890 GC Instrument Control Software (ICS) v2.5
- Agilent G3520 Transfer Line
CAUSE
Control of the Agilent G3520 is not supported with Waters Agilent 7890 GC ICS v2.5.
FIX or WORKAROUND
- Upgrade to Waters Agilent 7890 GC ICS v2.6.