Skip to main content
Waters

All LC instruments lose communication to Chromeleon software - WKB269259

Article number: 269259

SYMPTOMS

  • All LC instruments (except Thermo MS) lost communication to Chromeleon software

ENVIRONMENT

  • Chromeleon 
  • ACQUITY UPLC

CAUSE

Faulty Ethernet board on the PC

FIX or WORKAROUND

Replace the Ethernet board on the PC.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.