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All LC instruments lose communication to Chromeleon software - WKB269259

Article number: 269259

SYMPTOMS

  • All LC instruments (except Thermo MS) lost communication to Chromeleon software

ENVIRONMENT

  • Chromeleon 
  • ACQUITY UPLC

CAUSE

Faulty Ethernet board on the PC

FIX or WORKAROUND

Replace the Ethernet board on the PC.

ADDITIONAL INFORMATION

 

id269259, comms, UPBSMIVD, UPIBSMIVD, UPLCCOLHTR, UPNBINARY, UPSMIVD, UPSMPMGR

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