Skip to main content
Waters

Poor infusion sensitivity in all modes with Xevo G2 QTof - WKB94744

Article number: 94744

SYMPTOMS

  • Poor infusion sensitivity in all modes with Xevo G2 QTof
  • Equally poor on the sample side and the lockspray side

ENVIRONMENT

Xevo G2 QTof

CAUSE

The quad profile is changed from Auto to Manual, and the high mass is set to be large (for example, nucleic acid specification).

FIX or WORKAROUND

Set the quad profile to auto and return back if it works as expected.

ADDITIONAL INFORMATION

Example quad profile for nucleic acid:

800 20 10

1200 40

1800

Not able to find a solution? Click here to request help.