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Waters

No capillary voltage in mass spec following power outage - WKB9077

Article number: 9077

SYMPTOMS

  • No capillary voltage seen in read backs following a power outage where the MS hard vents

ENVIRONMENT

  • SQD2
  • SQD
  • TQD

CAUSE

Unknown

FIX or WORKAROUND

  1. Enter a new capillary voltage set point or move the capillary voltage slider.

The capillary voltage re-engages, and the read back shows that the correct voltage is present.

ADDITIONAL INFORMATION

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